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News 23 September 2025

Transition to the New Parent Portal Konnect

We are switching to a new parent portal: Konnect.

From Monday, September 29, to Wednesday, October 1, our colleagues from Customer Advice, Planning, and Billing will be temporarily unavailable due to the transition to our new child planning system.

During this period, we unfortunately cannot answer questions regarding planning or invoices. For urgent matters that do not concern planning or invoices, you can contact our reception.

For questions about swapping days or cancellations, please reach out directly to your location.

From Thursday, October 2, we will be happy to assist you again.

On this FAQ page, you will find answers to frequently asked questions, including tips on downloading photos from Jaamo.